Overcoming Bad Business Habits

Red flag business habits

(By Gil Gerretsen) There are many red flags in the life of a business, but most of them grow as a result of bad habits. Just as most people develop bad habits, the same is true for businesses. The longer these business bad habits continue, the more destructive they become. So, how can you reverse them?

Over time, bad business habits can become like a groove in a spinning wax disk that becomes deeper and deeper with each occurrence. Initially, they may not seem like a big deal but eventually they become part of the company’s culture.

When bad habits are allowed to continue unchecked, they will start to have significant consequences. Customers become unhappy and leave. Sometimes they may even fuel an outright boycott. Employees lose faith and leave for more desirable alternatives. Investors move their money elsewhere.

How to fix bad business habits

Filling the groove (and thus diminishing the impact of the bad habit) can be difficult. If it comes too late, it can become next to impossible. But there is generally only one way to recover. Focus all resources on the healthy alternative.

As a day-to-day example, many people struggle with gossiping, which is often negative in nature. One of the best ways to overcome the impact of destructive gossiping is to focus on saying good things about folks rather than negative. Gossip can be hurtful or helpful. That simple choice changes what we eventually choose to see and celebrate.

In like matter, look at your bad business habits and evaluate the alternative. You will have to make a conscious choice to replace the bad habit with a powerful good behavior and productive action that reinvigorates your customers, employees, and investors.

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Gil Gerretsen

President, BizTrek Inc. (for mentoring)
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